Career Opportunities

Position Overview:
Help to develop and maintain a high quality; efficient and effective medical team, by fostering an environment of trust, teamwork and accountability. Work in tandem with the Hospital Manager and reports directly to the Regional Manager.

Essential Position Functions:

• Comprehensive Patient Work-Ups
  • Obtain a complete history in conjunction with the technician.
  • Perform thorough physical exams, including temperature, pulse, respiration, and body condition score for each patient.
  • Make notes on the master health form with any problems and diagnosis.
  • Recommend all appropriate comprehensive diagnostic screenings.
  • Correctly interpret diagnostic results.
• Client Communication and Education
  • Communicate medical findings, recommended diagnostics, prognosis, and the recommended plan to the pet owner. Make notes in the chart to record all such conversations.
  • Note any recommendations declined by the pet owner in the medical record.
  • Provide status reports to the client on hospitalized patients' condition in a timely manner.
  • Perform timely discharge appointments and ask the pet owner if they have any questions.
  • Respond to client phone calls in a timely manner.
• Diagnostic Procedures & Surgery
  • Perform appropriate pre-op exams and diagnostics.
  • Practice good surgical techniques.
  • Ability to use and delegate appropriate surgical prep techniques with the technician.
  • Call back clients with results of diagnostic tests and provide a copy with interpretation for the pet owner.
  • Review discharge instructions with the technician or pet owner.
• Medical Record Responsibilities
  • Record patient exams in medical records using SOAP format.
  • Follow AAHA guidelines for medical records.
  • Complete records by the end of the business day. No records are permitted to leave the hospital.
  • Fully document all patient care to ensure good case management.
  • Complete medical records in a legible and complete manner.
• Pharmacy Duties
  • Prescribe appropriate medication for patient conditions with appropriate dosing.
  • Approve prescriptions and review labels for accuracy.
  • Maintain the security of controlled drugs.
  • Monitor inventory levels of controlled substances.
  • Log controlled substances consistently.
• Promotes Teamwork & Staff Efficiency
  • Assist in keeping appointments running on time.
  • Clearly communicate instructions to staff in a respectful manner.
  • Willingness to assist staff with their duties when needed.
  • Communicate pertinent information to colleagues for efficient case management.
  • Promote a positive attitude throughout the practice.
  • Answer the persistent ringing phone when necessary.
  • Be available to colleagues and management when off duty for matters that cannot wait until the next business day.
• Financial Responsibilities
  • Correctly estimate client invoices.
  • Clearly communicate costs to clients.
  • Follow hospital guidelines for client payment and credit policies.
  • Appropriately use and conserve clinic resources.
• Continuing Education Responsibilities
  • Share information gathered at continuing education meetings with colleagues.
  • Assist in teaching at staff meetings.
  • Assist with mentoring and training staff members.
  • Attend at least 80% of on-site staff training and meetings.
• Performs other duties as assigned by Management.

Additional Position Functions: Assignment to the areas listed below may include the following additional essential job functions:

• Strategic Focus
  • Work with Medical staff to build an understanding and an appreciation of how behaviors impact revenue.
  • Provide feedback to Medical staff on weekly/monthly production performance and coach for improvement.
  • Participate in marketing efforts where appropriate and provide suggestions for improvement.
  • Work with the PetVet Support Center on staff contract and compensation issues.
  • Provide stability and leadership within the Hospital.
  • Work with the Hospital Manager on weekly priorities and expectations.
  • Participate in weekly operational conference calls.
  • Work with the Hospital Manager on Medical Staff Scheduling.
  • Utilize a one-on-one process for ongoing direct communication with Medical staff and other Hospital support staff.
• Tactical Focus
  • Resolve client issues where appropriate (when attending Medical staff or Hospital Manager have not been effective).
  • Receive and evaluate new product information.
  • Evaluate and monitor protocols for the daily running of the hospital from intake to discharge.
  • Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld.
  • Recommend fees for new products and services.
  • Meet regularly with the Hospital Manager to review controllable costs:
    • Medical staff and Support payroll
    • Inventory
    • Other Medical related expenses
  • Participate in assistant and technician reviews.
  • Maintain availability to answer questions with regards to all aspects of the hospital.
  • Participate in practice management updates and training at all levels.

Competencies:

• Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and  assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other  necessary examinations. Diagnosis and prescribe appropriate treatment.
• Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital.
• Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff.
• Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback.
• Business Acumen: Ability to understand the management and finances of the veterinary hospital practice.
• Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients.
• Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others.

Qualifications:

• Veterinarian degree (DVM) from an accredited college or university.
• Current State Veterinary License.
• DEA registration must be obtained and maintained.
• Five plus years of experience in a veterinary practice.
• Experience overseeing Veterinary Technicians and Assistants as well as other hospital or practice staff.
• Must demonstrate a desire to continue learning in veterinary care and participate in leading staff training.

Position Knowledge and Skill Requirements:

• Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
• Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work.
• Position does require the ability to lift up to 50 pounds.

Additional Information:

The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.

Vet Tech PT  MetroWest Veterinary Clinic

We are looking for an energetic, detail-oriented, Veterinary Technician to join our great team.  Someone willing to go the extra mile, giving our clients and their pets the best experience.

We are a veterinary clinic open Mon to Sat. Our part time veterinary technicians work 10 to 30 hours per week, 8 -10 hour shifts during the week and weekends/Saturdays are 4 hour shifts, for which we are open until noon. This job is requiring ability to work Fridays and Saturdays.

The position includes room technician duties, obtaining patient history, performing TPR, reading animal behavior, providing patient care, calling/emailing/ texting clients, conducting examinations and diagnostic procedures, monitoring anesthesia, assisting during surgery and operations, provide nursing care, maintaining medical supplies and equipment, oversee triage and discharging patients, filling prescriptions, maintaining patient medical records, and helping with front desk duties.

Experience with Avimark software a huge plus. Strong communication skills are a must.  We currently have one open part-time position, (Saturdays are required) and we may consider full-time for the right candidate.  Candidates with CVT, RVT, LVT are preferred. Fluency in Spanish and/or Portuguese an added bonus.

This position has the capability to allow you to grow in your career path. We have fantastic benefits and compensation depends on experience. For the part time position we offer a Pet Care Discount, CE allowance, and uniform stipend after the probationary period.  The clinic is located in a great area, with many shops, and restaurants within a short distance.

Position Overview:

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Essential Position Functions:

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Additional Position Functions:

Assignment to the specialty medical areas listed below may require the following additional job functions:

Dentistry

• Perform dental cleanings, polishing, and intraoral radiographs.
• Perform nerve blocks.
• Assist with dental procedures and oral surgery.

Dermatology

• Prepare and administer medications, intravenously, orally, and topically.
• Perform ear cleanings and minor flushes.
• Obtain skin scrapes and tape samples.
• Prepare skin and ear cytology.
• Induce and monitor anesthesia.
• Place intravenous catheters.

Emergency

• Assist veterinarians with a variety of emergency procedures and critical care situations.
• Monitor vitals, place catheters and take x-rays.
• Clean wounds and apply casts or bandages.
• Give injections and take blood samples.
• May have to be on call in the intensive care unit.

Imaging

• Assist veterinarians with a variety of diagnostic imaging modalities, including digital radiography, ultrasound, etc.

Integrative

• Maintain logs of pet diagnoses, treatments, and follow-up results so veterinarians can track responses to integrative care.

Internal Medicine

• Research general wellness and preventative medicine for patients.

Neurology

• Perform various technical procedures, including anesthesia support and monitoring, intravenous catheter placement, venipuncture, IV injections, wound management, drug administration assistance, bandage care, and surgery support.

Ophthalmology

• Assist veterinarians with ocular exams.
• Perform and/or assist with diagnostic testing (Schirmer Tear Testing, Tonometry, etc.).

Radiology

• Assist veterinarians with providing high-quality diagnostic imaging services to in-patient, out-patient, surgical, and emergency pets.

Surgery

• Provide extensive surgical assistance by preparing pets, scrubbing, shaving, acting as a surgical nurse, and operating specific surgical equipment and supplies.

Competencies:

• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Qualifications:

• High school diploma or GED.
• Two or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or as required by State.
• May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

• Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing.
• Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology.
• Understand and limit the potential exposure to bites, scratches, and potential injuries.
• Able to restrain patients according to standard procedures.
• Fill prescriptions and monitor sedation procedures as directed by the veterinarian.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• Communicate and approach job duties in a professional and mature manner.
• Must be flexible with scheduling and able to work some weekends and holidays.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion.
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Answer phones and perform other duties as needed by the hospital.
• Other duties and responsibilities as assigned by Manager or practice.

Additional Information:

The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.